In Bidart we never go somewhere, we always come to someone's house ...
At Peio, Sandrine, Maïder; meet Laurent, Mylène or Thomas.
At the Tourist Office you will be welcomed by Eva, Ihintza, Pauline, Emma or Maitena. A conscientious team who will be keen to build with you a Bidart that resembles us and brings us together.
A Bidart in the image of the Basque Country, welcoming, rich in simple things, proud of its inhabitants, of those who work there, of the roots and values transmitted by the elders, of its openness to new flavors, practices and trends.
Here, we will know how to talk to you with love about our village and the people you will meet there, we will give you some secrets but not all - because you have to know how to keep some - for us, but also to be sure that you want to come back to find out more.
At the Office we like to think that we feel good there, our reception area is open to the village, pleasant and bright. We offer several services such as ticketing, free wifi, informed advice from each member of our team but also a few items to bring in your suitcase to take a piece of vacation home.
We are in the town center, a stone's throw from Place Sauveur Atchoarena, the beating heart of Bidart, but also on the route of the Euro-cycle route “Vélodyssée”. So, we asked for the Accueil Vélo label so that the Tourist Office is recognized as a beneficial stopover on your journey to the Basque Country, where the relief gradually takes shape of the Pyrenees mountains...
Our team attaches importance to making itself accessible to all & for all, by renewing its commitment to all audiences by requesting the tourism and disability label every 5 years for more than a decade, by adapting its communication on its web & video supports and by engaging with the municipality on more inclusive projects.
In Bidart, we like to say things without going through 4 paths, we also know how to hear them and learn from you, from your expectations, from your suggestions to improve our welcome but also our communication tools. The team has been involved in the Tourism Quality approach since 2017 and measures on a daily basis the importance of listening to customers, the relevance of networking with local partners and seeks continuous improvement in its working methods.
In Bidart, we like to say things without going through 4 paths, we also know how to hear them and learn from you, from your expectations, from your suggestions to improve our welcome but also our communication tools. The team has been involved in the Tourism Quality approach since 2017 and measures on a daily basis the importance of listening to customers, the relevance of networking with local partners and seeks continuous improvement in its working methods.
So yes, our Tourist Office is also classified in category I, our offices are open more than 305 days a year and we translate our website into foreign languages as required by the classification framework, but above all we want you to remember us that we are reachable and accessible, attentive, and that above all we really want to see you in real life…
