OUR TEAM
The team is made up of 4 people and a work-study student.

Maitena: Director
Eva: Project manager – tourist attractiveness
Ihintza: Stay advisor & digital communications manager
Pauline: Travel advisor & marketing manager
Eva: Work-study student – ​​Professional degree “tourism project manager”

The President of the Bidart Tourist Office is Maïder Etchayde, director of a 4* hotel in Bidart and elected since 2017.



MISSIONS

Reception and information

  • Welcome, inform and guide visitors at the counter and by telephone.
  • Offer services and benefits to vacationers and residents (ticketing).

Promotion and communication

  • Organize and distribute practical & tourist information (relay emergency information).
  • Ensure the image of the tourist office and the destination on the Internet and on social networks.
  • Enhance and promote the area (events, developments, establishment openings, etc.).
  • Be the relay between visitors and tourism professionals in the area.

Animation of the partner network

  • Involve local tourist actors in the projects of the Tourist Office, offer educational tours to the reception teams of tourist structures in Bidart...
  • Professionalize the team and the organization of the tourist office (training plan, internal management, management of the quality of life at work, consideration of CSR in the management of the structure, etc.).

These missions bring together the essential elements to develop a real dynamic of territory promotion, visitor loyalty and professionalization of our tourist structure.
In addition to these missions, there are other services such as the management of the tourist tax, the setting up of thematic workshops for professionals, the involvement of the staff of the Tourist Office in municipal projects. …